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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Velma Alarcon

August 13, 2025

5  out of  5
rating by Velma Alarcon
"Manny has a professional staff. They are always polite, and very helpful. If you are looking to purchase a homeowners or auto policy, i highly recommend doing business with Mr, Casillas."
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Nacho

August 11, 2025

5  out of  5
rating by Nacho
"Manny has been great to us over 35+ years."
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Raymond DeSantos

August 5, 2025

5  out of  5
rating by Raymond DeSantos
"Great Support. Timely, Friendly, and accurate. Always willing to work with getting me the best price. Life Long Customer here"
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Javier De Avila

August 1, 2025

5  out of  5
rating by Javier De Avila
"Helpful office!"
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Jaime “jam” Mireles

July 29, 2025

5  out of  5
rating by Jaime “jam” Mireles
"Jacob and manny did a great job they offered me better premiums on my home and autos then GEICO"
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Peewee Orozco

July 28, 2025

5  out of  5
rating by Peewee Orozco
"Go with Jacob"
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J Mar

July 16, 2025

5  out of  5
rating by J Mar
"My experience with this StateFarm office was positive. Jacob was very professional, knowledgeable, patient and prompt."
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Elsa Soto

June 25, 2025

5  out of  5
rating by Elsa Soto
"Called State Farm to add a new vehicle to my insurance plan. Every question was answered to my satisfaction. Jacob was very helpful and patiently worked with me!! So happy I delt with him on this stressful day!!!"
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John Jones

June 18, 2025

5  out of  5
rating by John Jones
"Jacob Jake from State Farm El Paso edition Haven. Is the best choice when you are in the market for car insurance. He explains everything so well and so simple don’t go anywhere else he’s all that you need at an amazing price in and out in less then 10 minutes"
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fer_xd killer

June 18, 2025

5  out of  5
rating by fer_xd killer
"Llegamos y fue muy rápida la atención y se portaron muy bien fue muy buena la atención y cualquier pregunta que tenía me la contestaban bien rápido sin enojarse, recomendado 10/10."
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Michael Pomeroy

June 11, 2025

5  out of  5
rating by Michael Pomeroy
"excellent service"
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jazmin Nunez

May 30, 2025

5  out of  5
rating by jazmin Nunez
"Jacob Haven was very nice and helpful. Explained the policies very well. Highly recommend"
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MARIANA Aguilera

May 30, 2025

5  out of  5
rating by MARIANA Aguilera
"Itzel is always very helpful and kind."
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Anita Rodriguez

May 16, 2025

5  out of  5
rating by Anita Rodriguez
"We love the staff very helpful and informative GREAT SERVICE !!!!!!Mr. Casillas has an AWESOME BUNCH OF HARD WORKING PPL."
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Carlos Batres

August 22, 2024

5  out of  5
rating by Carlos Batres
"Jacob Haven did a great job walking me through the process of getting coverage for my vehicle. Very thorough and patient with me."
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Andy

August 5, 2024

5  out of  5
rating by Andy
"I have been with State Farm for the last two years. I adore Itzel. She has been absolutely amazing and an incredible insurance agent. She has helped me tremendously over the last two years. I want to commend her so much for her custom service. Mr. Casillas is very very lucky to have someone so intelligent and tremendously sweet. Thank you so much for my time with State Farm and if I am back in El Paso driving again, you better believe she is the first person I will be calling."
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Carmela Espindola

July 3, 2024

5  out of  5
rating by Carmela Espindola
"Worked with Jacob and even though I asked for several quotes with all types of different options bundling our home and auto - each time he was more than willing to help and thoroughly explained everything."
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Alejandro Vasquez

March 25, 2024

5  out of  5
rating by Alejandro Vasquez
"Mr. Casillas team is respectful and efficient. Denise Hernandez was helpful and answered my questions professionally."
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Heber Almanza

November 22, 2023

5  out of  5
rating by Heber Almanza
"Irma is a very kind and professional lady to speak to, I called and she immediately answered in a good tone and seemed like she truly enjoys what she does for a living. I truly recommend everyone going to this State Farm, the energy was amazing."
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JMCerón

July 18, 2023

5  out of  5
rating by JMCerón
"siempre agradecido con la atención profesional y humana. felicidades!"
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B C

July 14, 2023

5  out of  5
rating by B C
"I called to make changes to my policy. Jacob was extremely helpful and had plenty of patience to explain in detail the policy. Even after he had to repeat it so I may understand. In addition, walking into the office was very welcoming and helpful. Jacob deserves a bonus. Thanks Jacob."
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Victoria Kaiserman

July 6, 2023

5  out of  5
rating by Victoria Kaiserman
"They were very helpful, and extremely nice"
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Maria Rivera

May 5, 2023

5  out of  5
rating by Maria Rivera
"Kind and understanding"
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Luis Santiago

May 5, 2023

5  out of  5
rating by Luis Santiago
"Itzel & Eddie provided excellent service. They are wonderful people."
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Lisa Ochoa

April 27, 2023

5  out of  5
rating by Lisa Ochoa
"I called a few places and State Farm had the best prices. Jacob Haven is very helpful & patient. Jacob helped me find the right policy for our needs. Thanks to Manny M. Casillas and his very helpful agents. 🙏🏽"